Privacy Policy

pirelatheon is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Data Controller

pirelatheon is the data controller responsible for your personal information. You can contact us using the information provided in the "Contact Information" section below.

Information We Collect

Information You Provide Directly

We collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Request information about our services
• Subscribe to our newsletter or communications
• Participate in surveys or feedback forms
• Contact us directly via email or phone

The types of personal information we may collect include:

• Name: Your full name for identification and communication purposes
• Email Address: To respond to inquiries and send requested information
• Message Content: The content of your inquiries and communications with us
• Consent Records: Your consent to be contacted and for data processing

Automatically Collected Information

We may automatically collect certain technical information when you visit our website, including:

• IP address and general location information
• Browser type and version
• Pages visited and time spent on our website
• Referring website information

How We Use Your Information

We use the personal information we collect for the following purposes:

Primary Purposes

• Responding to Inquiries: To reply to your questions and provide requested information about our financial literacy and business development services
• Service Communication: To communicate with you about our services, appointments, and follow-up discussions
• Customer Support: To provide assistance and support related to your inquiries

Secondary Purposes

• To improve our website and services based on user feedback
• To ensure the security and proper functioning of our website
• To comply with legal obligations and protect our legitimate business interests

Data Sharing and Disclosure

Third-Party Service Providers

We use Formspree, a third-party service provider based in the United States, to process contact form submissions. When you submit a contact form, your information is transmitted to and processed by Formspree before being forwarded to us. Formspree acts as a data processor on our behalf and is bound by appropriate data processing agreements.

Legal Requirements

We may disclose your personal information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of others.

No Other Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes. We do not share your information with other companies or organizations except as described in this privacy policy.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy. Specifically:

• Contact form submissions and email communications are retained for up to 12 months
• Information may be retained longer if required by law or for legitimate business purposes
• We regularly review and delete information that is no longer needed

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure data transmission using encryption protocols
• Limited access to personal information on a need-to-know basis
• Regular security reviews and updates to our systems

Cookies and Tracking

Our website does not use tracking cookies or third-party analytics services by default. We do not collect or track personal information through cookies unless you explicitly provide it through our contact forms.

Your Rights

Under applicable privacy laws, you have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you
• Correction: You can request that we correct any inaccurate or incomplete information
• Erasure: You can request that we delete your personal information in certain circumstances
• Objection: You can object to the processing of your personal information in certain situations
• Portability: You can request that we transfer your data to another organization
• Withdrawal of Consent: You can withdraw your consent to processing at any time

To exercise any of these rights, please contact us using the information provided below.

International Data Transfers

Your information may be transferred to and processed in countries other than Australia, including the United States where our third-party service provider Formspree is located. We ensure that appropriate safeguards are in place to protect your information during such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on this page and update the "Last updated" date above. We encourage you to review this Privacy Policy periodically.

Complaints

If you believe we have not handled your personal information in accordance with this Privacy Policy or applicable privacy laws, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) or your local data protection authority.